Maintaining your Privacy and Security

Kleargo knows that you are concerned about the privacy and security of your personal information. Information such as your address is needed to purchase or register on Kleargo.com.  To provide you with a safe, and secure shopping experience, we use the highest level of security available. Internet Explorer 4.0 or higher or Netscape Communicator 4.0 or higher supports this level of security.

What does Kleargo use your Personal Information for?

Information collected by Kleargo is used to:

  • allow you to order products and services, become a member of Kleargo, and participate in special promotions.
  • improve the site by observing the pages and products that are most popular; and
  • personalize the delivery of information and recommend products and services to you.

Your personal information may also be used to create statistics about Kleargo.com that we use to measure our performance. These statistics do not contain any information that could identify you personally.

Kleargo does not sell your personal information to any organization, for any purpose.

When is your Personal Information Collected?

When you become a member of My Kleargo and/or place an order, we request personal information about you including your credit card number, email address, shipping address, billing address and telephone number. This allows us to process your order correctly.

Who may have Access to your Personal Information?

Strict controls are maintained over access to personal information you share with Kleargo.com.

Within Kleargo

Kleargo strictly controls access to your personal information to employees who need this information to serve you or to the employees who analyse our performance to measure and improve Kleargo.com.

Would Kleargo disclose your Personal Information to anyone else?

By law, Kleargo must comply with the law and co-operate with law enforcement and other officials in any investigation requiring either personal or account information, including any information provided online through Kleargo.com.

Does Kleargo use "Cookies"?

Your web browser places cookie files on your computer’s hard drive. Kleargo.com uses cookies to remember information you gave us so you don’t have to re-enter it each time you visit Kleargo.com. Cookies also help us to understand which areas are popular by showing us how shoppers use Kleargo.com. This allows us to continually improve Kleargo.com.

Your Personal Information is Secure

Kleargo believes that securing your personal information is a very important part of our job. That means that your password and personal information are always secure with us.

For instance, when you visit Kleargo.com and provide personal information or place an order, it’s done through a secure server which encrypts (or codes) all information you provide before sending it to Kleargo.com’s own server. Only when it reaches Kleargo.com’s servers is your information decrypted (or decoded).

Keeping your Information Updated

If you have become a member of Kleargo, you are able to update your personal contact, billing information, and preferences at any time in the account section of Kleargo.com.

Getting your Consent

By using Kleargo.com, you are consenting to the collection and use of personal and account information by Kleargo, for the purposes set out in this policy.

Changes to this Privacy Policy

All changes will be posted on Kleargo.com promptly to inform visitors of what information is collected, how it is used, and under what circumstances it may be disclosed.

Do you have any questions or comments?

Kleargo welcomes your feedback regarding Kleargo.com and/or this policy. If you have any comments or suggestions please contact us by email at feedback@kleargo.com or by phone at 1-800-661-4123.